Inbox Sorter
Inbox Sorter for vet practices
See the sample
AI agent templates for independent veterinary practices
The front desk answers appointment requests, refills and records requests all day, and a review from a worried owner is the hardest reply of the week. Two templates share that load. The Inbox Sorter sorts saved front desk emails and drafts replies only for the categories you mark. The Review Responder labels reviews, drafts replies in your voice and sets illness, lawyer and safety reviews aside. Both run on your computer with your own AI key and send nothing. One limit: neither is for an emergency, which belongs on the phone.
Only a vet gives medical advice, so no draft from either template does. In the sample inbox, an email about a dog that ate something from the trash is rated high with no draft. In the sample reviews, a vaccine illness, a wrong medication claim with a lawyer, and a wet floor slip all go to your list, and so does a grateful note about an old pet, which the AI read as a health concern. Reviews often come from an owner who is worried or grieving, so a person reads that list first. The sample inbox also has an appointment request from a client who wants a quiet morning time for a nervous beagle, a refill request from a client down to about four days of thyroid pills, and a records request for a move to a new vet. Each lands in the category you made for it. The appointment and refill emails get short drafts that say the front desk will confirm and a doctor has to approve, and the records request gets none. A vendor email about gloves and flea preventive shipping Thursday is filed as Vendor, rated low. The sample voice file asks for first names, three or four sentences, and thanks first.
Templates for this kind of business
What these templates won't do
- Neither template sends an email, posts a reply, or connects to your mailbox or a review site. Neither gives medical advice or handles an emergency. The Inbox Sorter won't promise a refill, a price or a date, and the Review Responder won't draft a reply to a review about a legal threat, a health claim or a safety problem. It also won't talk about a patient's care in public.
Questions you might have
Can the sorter catch an emergency email?
It can sort one, but you can't rely on it. In the sample it caught the dog that ate something from the trash and rated it high, yet the AI can place an email in the wrong category and nothing alerts your staff. Your phone message has to say that emergencies need a call.
What happens to a review about a pet's illness?
It goes to handoff.txt with the full text and the reason, and no reply is drafted. In the sample, a cat that got sick after a vaccine went there by the word list and by the AI.
Do I need both templates?
No. Each is its own purchase, its price is on its own template page, and there is no bundle. The sorter needs saved emails and a categories file. The review tool needs your reviews and a voice file.
Is this the same as the Build your own page?
No. Your clinic's audience page at /for/vet-practices is about a custom AI agent built for you. These templates are packages you run yourself, with your own files and your own key.
What does a reply to a happy owner look like?
Read it before it goes out. In the sample, a 5 star reply came out as "Thank you, Alma R.. We appreciate you taking the time to share this", with a doubled period after the initial, and it ended by telling a happy reviewer to bring any concerns to the practice. The template drafts and checks, and the front desk still decides what gets posted.