Missed-call receptionist for home-service shops

The call you could not pick up still gets answered.

You are under a sink, on a roof or in an attic when the phone rings. This AI receptionist answers the calls your shop misses, in your shop's name, and asks the three questions you would ask yourself. It never pretends to be a person, and if a caller asks, it tells them it's an AI.

$149 a month, first month $49. After-hours coverage is priced on a call.

Incoming call to your shop Answered
Receptionist

Thanks for calling Your Shop Name, how can I help you today?

Caller

Water heater is leaking all over the garage floor.

Receptionist

Sorry to hear that. What city is the house in?

Caller

Germantown.

Receptionist

Got it. When do you need someone out?

An example written to show the flow. The shop name, service area and wording are set with you.

On every call

Three questions, in the caller's own words

The same three you would ask if you had picked up. Each answer is written to a record for that call, tied to your shop, so you know what the job is instead of guessing from a missed-call notice.

1

What the problem is

The caller describes the job however they would describe it to you. No menus, no press one.

2

Where the job is

It asks for the city and checks it against the service area you set. If the answer is not a place it recognises, such as a state name, it asks once more for the city or zip code.

3

When they need someone

It asks when the caller wants someone out, so you can tell an emergency from a job that can wait until next week.

Straight answers

What it does today

What it does

  • Answers in your shop's name when nobody in the shop can take the call
  • Never pretends to be a person, and says it's an AI if a caller asks
  • Asks what the problem is, where the job is and when they need someone
  • Checks the location against your service area
  • Books the visit on your calendar when you have an open time, and sends you the details either way
  • Writes every answer to a record for that call, tied to your shop
Price

One flat monthly price, whatever the minutes

No per-minute billing. Setup starts with a thirty minute call.

Missed calls

$149a month

The first month is $49. Answers the calls your shop misses during the day.

Book a setup call

After-hours coverage

Priced on a call

Adds the calls that come in after your shop closes, when nobody is there to pick up.

Book a setup call

Several locations, a call center, or anything larger than one business line is a conversation instead of a price. Compare against per-minute billing.

Getting started

From the first call to answered calls

1. Thirty minutes with Chad

Book a call. We go over your shop, the calls you miss and whether this fits.

2. We set it up as yours

Your shop name, your service area and your wording, agreed before it answers a single call.

3. It picks up what you miss

The calls nobody in the shop can take get answered, and every answer lands in a record for that call.

Stop losing the job to the next shop on the list.

Thirty minutes with Chad and he will tell you honestly whether the receptionist fits your shop.

Book a thirty minute setup call